Your mail order software is one of the most important decisions you will make in your mail order catalog business. CMS is the mail order software that you should choose.
NewHaven Software - Order Management System
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NEWSLETTER

For up-to-date information about NewHaven Software, our products, services, customers and the world of multi-channel direct merchants, sign up to receive the NewHaven NEWS!

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EVENTS

It's taken over a year and thousands of man-hours to get all the work done, but we're proud to announce the release of CMS 7.0 - our latest version that incorporates all of the changes and upgrades required to become PA-DSS certified!

In addition to this critical certification, we've also incorporated several new useful features and other functionality our customers have requested. We're excited that most of this work is behind us now and we can focus on getting our new website done, new features into subsequent releases of CMS later this year and some new products and services we'll be announcing soon.

We'll be announcing several new customer-focused events in the fall of 2010 & throughout 2011 with the launch of our new web site. Stay tuned!



Trade Shows & Conferences:



With our laser focus on PA-DSS Certification, our release of CMS 7.0 and other new products, we've decided to opt out of all trade shows in 2010.

We’ll return to participating in trade shows in the future. In the meantime, we’re excited about the upcoming customer-only events that we'll be scheduling throughout this fall and next year.
LATEST NEWS
eCMS/NHS Status Page

We put together a status page to help you track any important issues. As alway, email support if you have any issues not addressed on the status page.

Announcing CMS 8.0!!

It's taken over a year to develop our latest version of CMS, and we're a bit later out of the gate than originally planned - but once you get your hands on it, I'm sure you'll agree it was worth the wait. 

This new major release of CMS is the most significant project we've undertaken in our 11-year history.  Because so much of our attention and resources were devoted to PA-DSS in CMS 7, we had a lot of ideas that had to be put on the back burner - until now.  CMS 8 includes many of the features we had planned to release in CMS 7 but just didn't have time to finish - so it's like a "double major" release!

In fact, there are so many areas of CMS that have been improved, enhanced and added to, it's going to take two issues of the NewHaven NEWS just to scratch the surface!  Russ will be telling you all about what's new, and I promised not to steal any of his thunder - so I'll turn the virtual pen over to him so he can tell you all about it.

Have a great week!

--Tom

Read the rest of the story in the NewHaven Software Newsletter

The "New" NewHavenSoftware.com...

Are you as tired of looking at our old site as we are? Well, soon you won't have to look at this site any longer! We are putting the final touches on a brand new site, built from the ground up to better serve our customers. We think our new site is going to knock your socks off!

  • All new documentation - This includes a new wiki, more videos, and other self-help articles and tools.
  • New online support methods - Easier access to our support team and better tracking of requests.
  • Customer profiles - We love our customers and want to show them off!
  • Better navigation - Not only is our new site going to look much better, it's going to function better. Everything you need will be just a click or two away from the home page.

All that and so much more with no additional calories! Excited yet? Want to read more? Check out our announcement page to learn more about what you can expect from NewHaven in 2011.

New Video Tutorials

We've continued to improve the quality and quantity of documentation and self-help materials available to our customers. In addition to our updated manuals, we've recently expanded our context sensitive Help system to include Setup and version 7.0 enhancements. We've also added new articles to our Wiki with both CMS and eCMS related content.

We're also producing new videos for CMS 7.0 and some helpful information regarding PCI compliance - plus we've expanded our current video library by over 50 new titles. We'ew continually developing and publishing new video content - if you would like to stay up to date on new content and CMS features, as well as find out what's happening here at NewHaven, please sign-up for our newsletter.

CMS 7.0 Released

Working towards PCI compliance? NewHaven Software’s Commerce Management System (CMS) is the one software solution that direct merchants of all sizes can use to run every aspect of their companies – and never outgrow!

As a PA-DSS certified software solution, you can be assured that CMS addresses a very critical component of your certification process.

CMS 7.0 reflects the 25+ years of multi-channel software development experience that started with the Mail Order Wizard back in the ‘80s and has been continually refined by our experienced staff.

The features and functionality in CMS 7.0 are a direct result of working with our customers to provide them with a comprehensive, effective and affordable software solution. We do our best to listen to our customers and convert their needs and desires into useful functionality in our software, resulting in greater efficiencies, profit and ultimately growth.

If you’re a direct merchant, CMS incorporates every aspect of your business into one simple, intuitive yet comprehensive package. From customer contact and relationship management to inventory and warehouse management to fulfillment and shipping, CMS does it all.

CMS is also easy to start with and wonderful to grow with. Small companies, start-ups or brick n’ mortar retail stores getting started in eCommerce or other direct channels can start with our inexpensive CMS Solo solution and upgrade throughout the growth of their company to CMS Standard or CMS Professional without skipping a beat.

Even our least-expensive software is a full SQL database solution, and incorporates every basic function you could need to run a multi-channel/direct merchant business. Our customers range from table-top part-time businesses that do a few orders a month to companies with dozens of employees who process thousands of orders per day.

We invite you to learn more about our software solutions, our services and our commitment to your satisfaction by clicking the button below or by selecting from the menu choices at the top of this page.

Special limited-time offer for those companies converting from an existing order management system (Mail Order Manager - MOM, Stone Edge, Response, Mailware, etc.): Call us today at (425) 861-7120 for details on how you can save thousands of dollars when upgrading your business to Commerce Management System!


NEWS ARCHIVE

7/13/2010:
CMS 7.0 Released

Contact NewHaven Software to request your 7.0 upgrade. See our 7.0 Migration Plan for more information.



5/3/2010:
CMS 7.0 PA-DSS Certified

NewHaven Software successfully completes the PA-DSS validation of CMS version 7.0 with Coalfire Systems



2/10/10:
NewHaven Is Hiring!

Our continued growth and success has made it necessary for us to seek out new members for our expanding Support and Web Teams. See our Jobs page for more details.



12/1/09:
CMS 7.0 To Be PA-DSS Certified

Updated PCI Compliance requirements have been met, and CMS is now undergoing final testing for PA-DSS Certification, which we expect in Q2 2010.



10/1/09:
CMS 6.0 Ships

Latest version of CMS released; includes dozens of new features and reports, including new line-item discounts, enhanced eCMS integration, new Address Validation Module, new UPS XML integration and much more.



2/1/09:
2nd Platinum Plus Account Manager Added

Increased number of CMS customers enrolling in our Platinum Plus Support Plan requires us to add Jeff Danner as our 2nd Platinum Plus Account Manager.



1/5/09:
CMS 5.2 Ships

Newest release includes updated UPS, FedEx and USPS rate tables and shipping methods, new features, enhancements and bug fixes.




Your mail order software is one of the most important decisions you will make in your mail order catalog business. CMS is the mail order software that you should choose.